Be careful buying online, especially from Lazada
THE Lazada online mall has been a venue for scams, two of which I myself encountered just in a space of a month. With capital of over $1 billion, the firm, owned by Chinese billionaire Jack Ma through Alibaba, isn’t even doing anything to boot out these scammers from their website, even after being informed of these swindlers.
One kind of scam is the sale of fake Xiaomi products and, I presume, other well-known, reliable brands at a “huge discount” prominently advertised. I bought from a seller Manila_MALL (sic) ” a “Xiaomi Robot Vacuum Cleaner 3 in 1 Intelligent Automatic Sweeping Robot” (see image).
What was delivered was not a Xiaomi but an obviously dirt-cheap product with no brand. Worse, it wasn’t even a vacuum cleaner, but “cleaned” the floor through a kind of tissue paper stuck on its bottom. The scammer certainly knew tricks to fool customers. Included in the package I received was a cheap obscure perfume. The scammer obviously calculated that a fooled buyer would not complain as at least he got something from the purchase.
I complained to Lazada, sending them images of the fake product that was delivered to me. They forwarded it to “Manila_Mall” which didn’t even acknowledge they had sold me a fake item. It had the gall to use the images I sent Lazada to claim that it cannot refund me as I already used the item. Of course I used it to see if there was some device there that functioned to suck the dirt, as a vacuum cleaner does. (It didn’t, and conked out after 20 minutes’ use.)(more…)